Terms and Conditions

Last Updated: December 27, 2024

Welcome to ArtemisRow.com! By accessing or purchasing products through this website, you agree to the following terms and conditions. Please read them carefully before making a purchase. These terms apply to all users and customers of ArtemisRow.com.

1. Introduction

ArtemisRow.com ("we", "our", "us") operates an online store offering unique, pre-owned items. By browsing our website and making purchases, you agree to comply with and be bound by these terms and conditions. If you do not agree with these terms, you must refrain from using our services.

2. Product Condition

  • All products offered on ArtemisRow.com are pre-owned and may show signs of wear and tear, including minor scratches, scuffs, or discoloration. We make every effort to accurately display the condition of each item in product images and descriptions.
  • We strongly encourage customers to carefully examine the provided photographs of each item before purchasing to ensure the item meets their expectations.
  • Since the items are used, please note that we cannot guarantee perfection in condition, and there may be minor imperfections that are not explicitly mentioned.

3. Product Viewing

  • All items listed on ArtemisRow.com are located in California. If you are in the area or plan to visit, we offer an opportunity to view items in person before purchasing. Please contact us to schedule a viewing.

4. Sales and Returns Policy

  • No Returns: All sales on ArtemisRow.com are final. We do not accept returns, exchanges, or cancellations once an order is placed. Please be sure of your purchase before completing your transaction.
  • We understand that some customers may be accustomed to return policies offered by other retailers; however, due to the unique nature of our products, we cannot offer returns or exchanges.

5. Shipping and Handling

  • Shipping Times: We ship all orders within 48 hours of receiving payment. Orders placed on weekends or holidays may experience a slight delay in shipping.
  • Packaging: All products are carefully packed in secure, padded packaging to prevent damage during transit. Each item is individually packaged to ensure it arrives in the best condition possible.
  • Inspection Upon Delivery: Upon receiving your order, please inspect the packaging and item immediately in the presence of the delivery courier. If the package shows visible signs of damage, please report it to the courier immediately and document the damage. We will not be responsible for any damages reported after the package has been signed for and accepted.

6. Damaged Items

  • In the event that an item arrives damaged, please contact us immediately at info@artemisrow.com. We will work with the shipping carrier to resolve the issue. However, we are not liable for any damage that occurs after the item has been signed for upon delivery.

7. Availability and Unique Products

  • All items on ArtemisRow.com are one-of-a-kind, and we do not offer identical replacements for sold-out items. Therefore, once an item is purchased, it is considered sold, and no exchanges or alternative products will be provided.

8. Payment

  • We accept credit cards and PayPal. All payments are processed securely through our payment gateway.
  • By submitting your payment, you confirm that the payment information you have provided is accurate and complete.

9. Intellectual Property

  • All content on ArtemisRow.com, including product images, descriptions, and branding, is the intellectual property of ArtemisRow.com. You agree not to use any of this content without prior written permission from us.

10. Privacy Policy

11. Customer Service

  • If you have any questions or concerns, please feel free to contact us via email at info@artemisrow.com. We strive to respond to all inquiries as promptly as possible.

12. Modifications to Terms

  • We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and the "Last Updated" date at the top will be updated accordingly. We encourage you to review this page regularly to stay informed of any updates.

13. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of the State of California, USA. Any disputes arising out of or related to these terms will be resolved in the appropriate courts of California.

14. Limitation of Liability

  • ArtemisRow.com is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services, even if we have been advised of the possibility of such damages.
  • Our liability is limited to the amount paid for the product or service in question.

15. Contact Information

If you have any questions about these terms and conditions, please contact us at:

ArtemisRow.com
Email: info@artemisrow.com

By making a purchase on ArtemisRow.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.